Shipping Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
ORDER PROCESSING: Please allow 5-7 days to process your order. Expect an email within 5-7 days to let you know your order is on the way!
LOCAL PICKUP: Local orders can be picked up by arrangement. An email will be sent when your order is ready for pickup.
LOCAL DELIVERY: During checkout, enter your address and choose the ship option. Click the “continue to shipping” button. Local delivery is available for addresses within 30km of our shop (Shelburne, Ontario, Canada). If the local delivery option does not show up during checkout, your order is not eligible for local delivery. When your order is ready for delivery, you will receive an email.
DOMESTIC SHIPPING RATES AND ESTIMATES: Shipping charges for your order will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING: We offer international shipping to the USA and some European countries. Eligible countries will be shown at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Just North of 89 is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES: We accept returns up to30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at woodcraft@justnorthof89.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don’t hesitate to contact us at woodcraft@justnorthof89.com
